At Beauty Mark Collection, we are committed to providing you the best of the best! This commitment is not just for our products but our process as well. Your order will be processed and shipped within 48 hours of payment unless you purchase during a sale, then the processing time is 3 to 5 business days. We only ship Monday through Friday, our standard shipping will take 2-3 business days to deliver on the East Coast and 4-6 days on the West Coast via FedEx unless you have a P.O Box. During major sales, our shipping time is 7 to 10 business days for delivery. We recommend making your hair appointment with these time frames in mind. If you are out of time and need your hair tomorrow, we got you covered! We offer an Express service so you can keep your appointment. Orders must be placed by 12:30 EST to ship out the same day. No shipping on weekends and Holidays.
If you received your order and want to make a change, please email us at tierra.earls@gmail.com. item must be in the same condition as you received it (in it's original packaging). When shipping back your product, please include your order number and the details of the exchange. We strongly recommend you include insurance in case of any carrier issues. Please send your returns to:
741 East 75th st
chicago, IL
60619
Please note we only offer store credit for orders that have been processed and shipped. To receive credit for your exchange, the hair must be in the same condition as when you received it. For more information, please email us at beautymark2019@gmail.com
shipping & returns
shipping policy
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return & exchange policy
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